Common Questions
Frequently asked questions about telehealth and getting started
4 questions answered in this category
Why choose telehealth over a traditional doctor visit?
Telehealth skips waiting rooms and travel while still routing your case to a licensed provider for review.
How do I get started with Get It Prescribed?
Complete a short online assessment, pay a one-time $50 consult fee, and a licensed provider reviews your request.
What if I have questions after my consultation?
Support handles order and account questions; a follow-up review handles anything clinical.
Can I get refills through telehealth?
Refills require a new provider review of your updated health information — nothing auto-renews.