How does an online consultation work?

  • Written by the Get It Prescribed editorial team
  • Clinical review: Get It Prescribed clinical team
  • Last reviewed: October 1, 2026

Quick Answer

You complete an online health assessment and a licensed provider in your state reviews it. Some states also require a brief live phone or video visit.

An online consultation on Get It Prescribed starts with a written health assessment that a licensed provider in your state reviews before deciding whether to prescribe. In many states the review is entirely written and happens on the provider's own time, but some states, or the provider's own judgment, require a brief live phone or video visit first. This asynchronous model lets you request care whenever it's convenient and get a documented, individualized clinical decision.

Step 1: Create an account and complete the assessment

After creating an account, you fill out a structured questionnaire covering your symptoms or goals, medical history, current medications and supplements, and known allergies. Give complete, accurate answers — the provider's decision depends entirely on what you report, since there is no in-person exam. The how it works page walks through each step visually if you want a preview before starting.

Step 2: Review your estimate and pay the consultation fee

Before your assessment reaches a provider, you review a personalized cost estimate based on your weight, history, and the medication(s) you're requesting. You then pay a one-time $50 provider consultation fee. That single fee covers the provider's evaluation whether you are requesting ivermectin, mebendazole, or both together — see pricing for a full breakdown.

Step 3: Independent provider review

A licensed provider in your state reviews your assessment and makes an independent prescribing decision. Get It Prescribed itself does not practice medicine or influence that decision — the platform only routes information. More detail on what providers weigh during review is available on our eligibility and provider review page. If your history raises questions, the provider may send you a follow-up message before deciding, so check your email or account regularly during this stage. If your state requires a live visit, the provider will arrange a short phone or video call before any prescription is issued.

Step 4: Outcome and fulfillment

If the provider determines a prescription is clinically appropriate, it is sent to a partner compounding pharmacy, prepared, and shipped to you. If it is not appropriate, no prescription is issued and your medication charge is refunded — you keep only the non-refundable consultation fee obligation, since that pays for the provider's time regardless of outcome.

What a written review means for you

| Traditional in-person visit | Get It Prescribed written review | | --- | --- | | Scheduled appointment slot | Complete assessment anytime | | Live conversation required | Written intake and messages; a live phone or video visit only where your state or provider requires it | | Decision made in the room | Decision communicated after asynchronous review | | Local pharmacy pickup | Shipped from partner compounding pharmacy |

Because requirements for asynchronous review vary, confirm your state is supported before starting — the service currently operates in all 50 US states and the District of Columbia, though some states require a live phone or video visit. Check state availability if you are unsure.

Privacy during the process

Your assessment answers and any follow-up messages are handled as protected health information. For general background on how telehealth visits are typically structured and secured, MedlinePlus maintains a consumer overview of telehealth.

Related questions

Do I need a video call for my consultation?

It depends on your state. In many states the provider reviews your written assessment without a live appointment and messages you if they need more information. Some states require a live phone or video visit before a prescription can be issued, and a provider may also ask for one. Check state availability to see which applies where you live.

Does Get It Prescribed decide whether I get a prescription?

No. Get It Prescribed is an informational platform that routes your assessment to an independent, state-licensed provider. That provider alone makes the clinical decision about whether a prescription is appropriate for you.

What if the provider needs more information from me?

The provider may send a secure follow-up message asking for clarification or additional history. Responding promptly keeps your review moving; the timeline described on our how it works page assumes a timely response.

Is the consultation fee refundable if I'm not prescribed anything?

The $50 provider consultation fee covers the clinical evaluation itself and is not refundable, since the provider's time was spent either way. If no prescription is issued, the separate medication cost you paid is refunded. See our pricing page for details.

Sources

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How does an online consultation work?

You complete an online health assessment and a licensed provider in your state reviews it. Some states also require a brief live phone or video visit.

An online consultation on Get It Prescribed starts with a written health assessment that a licensed provider in your state reviews before deciding whether to prescribe. In many states the review is entirely written and happens on the provider's own time, but some states, or the provider's own judgment, require a brief live phone or video visit first. This asynchronous model lets you request care whenever it's convenient and get a documented, individualized clinical decision.

## Step 1: Create an account and complete the assessment

After creating an account, you fill out a structured questionnaire covering your symptoms or goals, medical history, current medications and supplements, and known allergies. Give complete, accurate answers — the provider's decision depends entirely on what you report, since there is no in-person exam. The [how it works](/how-it-works) page walks through each step visually if you want a preview before starting.

## Step 2: Review your estimate and pay the consultation fee

Before your assessment reaches a provider, you review a personalized cost estimate based on your weight, history, and the medication(s) you're requesting. You then pay a one-time $50 provider consultation fee. That single fee covers the provider's evaluation whether you are requesting [ivermectin](/medications/ivermectin), [mebendazole](/medications/mebendazole), or both together — see [pricing](/pricing) for a full breakdown.

## Step 3: Independent provider review

A licensed provider in your state reviews your assessment and makes an independent prescribing decision. Get It Prescribed itself does not practice medicine or influence that decision — the platform only routes information. More detail on what providers weigh during review is available on our [eligibility and provider review](/eligibility-and-provider-review) page. If your history raises questions, the provider may send you a follow-up message before deciding, so check your email or account regularly during this stage. If your state requires a live visit, the provider will arrange a short phone or video call before any prescription is issued.

## Step 4: Outcome and fulfillment

If the provider determines a prescription is clinically appropriate, it is sent to a partner compounding pharmacy, prepared, and shipped to you. If it is not appropriate, no prescription is issued and your medication charge is refunded — you keep only the non-refundable consultation fee obligation, since that pays for the provider's time regardless of outcome.

## What a written review means for you

| Traditional in-person visit | Get It Prescribed written review | | --- | --- | | Scheduled appointment slot | Complete assessment anytime | | Live conversation required | Written intake and messages; a live phone or video visit only where your state or provider requires it | | Decision made in the room | Decision communicated after asynchronous review | | Local pharmacy pickup | Shipped from partner compounding pharmacy |

Because requirements for asynchronous review vary, confirm your state is supported before starting — the service currently operates in all 50 US states and the District of Columbia, though some states require a live phone or video visit. Check [state availability](/availability) if you are unsure.

## Privacy during the process

Your assessment answers and any follow-up messages are handled as protected health information. For general background on how telehealth visits are typically structured and secured, MedlinePlus maintains a consumer overview of telehealth.

## Related questions

### Do I need a video call for my consultation? It depends on your state. In many states the provider reviews your written assessment without a live appointment and messages you if they need more information. Some states require a live phone or video visit before a prescription can be issued, and a provider may also ask for one. Check [state availability](/availability) to see which applies where you live.

### Does Get It Prescribed decide whether I get a prescription? No. Get It Prescribed is an informational platform that routes your assessment to an independent, state-licensed provider. That provider alone makes the clinical decision about whether a prescription is appropriate for you.

### What if the provider needs more information from me? The provider may send a secure follow-up message asking for clarification or additional history. Responding promptly keeps your review moving; the timeline described on our [how it works](/how-it-works) page assumes a timely response.

### Is the consultation fee refundable if I'm not prescribed anything? The $50 provider consultation fee covers the clinical evaluation itself and is not refundable, since the provider's time was spent either way. If no prescription is issued, the separate medication cost you paid is refunded. See our [pricing](/pricing) page for details.

## Sources

- [Telehealth](https://medlineplus.gov/telehealth.html) — MedlinePlus consumer overview of how telehealth visits generally work. - [Personal Health Records](https://medlineplus.gov/personalhealthrecords.html) — MedlinePlus guidance on keeping accurate personal health information for care. - [Ivermectin: MedlinePlus Drug Information](https://medlineplus.gov/druginfo/meds/a607069.html) — reference for the antiparasitic reviewed in this process. - [Mebendazole: MedlinePlus Drug Information](https://medlineplus.gov/druginfo/meds/a682315.html) — reference for the antiparasitic reviewed in this process.