You do not need any prior telehealth experience to use Get It Prescribed. The process is built around a written online assessment rather than a live video appointment, which removes many of the usual first-time hurdles, like scheduling a time slot, testing a camera, or downloading an app.

What you need to get started

• A computer, tablet, or smartphone with an internet connection
• A valid email address
• About 5-10 minutes to complete the health assessment

No video conferencing software, no app download, and no dedicated appointment slot are required.

What the process actually looks like

1. Create an account with an email address and password.
2. Complete the written health assessment covering your symptoms or goals, history, medications, and allergies.
3. Review your personalized cost estimate and pay the one-time $50 provider consultation fee.
4. A licensed provider in your state reviews your assessment independently and decides whether a prescription is appropriate.
5. If approved, your medication is prepared by a partner compounding pharmacy and shipped to you; if not, your medication cost is refunded.

The how it works page walks through this same sequence with a visual timeline if seeing it laid out helps.

Common first-time questions

"Do I have to talk to anyone?"

Not by default. Your review is asynchronous and written. A provider may send a follow-up message if they need more detail, and you respond through the same secure platform — no phone or video call is required for that exchange.

"What if I enter something wrong?"

You can typically review your answers before submitting. Since the provider relies entirely on what you report, take your time and double check medication names, allergies, and history before you send it in.

"Is this actually safe and legitimate?"

Your assessment is reviewed by a licensed provider in your state who makes an independent clinical decision, and any medication prescribed is prepared by a partner compounding pharmacy. Get It Prescribed does not guarantee a prescription — see our eligibility and provider review page for how that decision is made.

How this compares to an in-person visit

| First telehealth request | First in-person visit | | --- | --- | | Complete assessment on your own schedule | Requires a scheduled appointment | | No travel or waiting room | Requires travel and wait time | | Written history, provider follow-up if needed | Live conversation and exam | | Medication shipped to your door | Pick up at a local pharmacy |

Medications available through this process

Get It Prescribed's assessment currently supports two prescription antiparasitic medications, ivermectin and mebendazole. You can compare the two on our ivermectin vs. mebendazole page if you're deciding which to request.

Where to check before you start

Confirm the service operates in your state — it's currently available in all 50 states and the District of Columbia — by visiting state availability, and review pricing so you know what the consultation fee and estimated medication cost will look like before you begin.

Related questions

Do I need to download an app to use this service?

No. The assessment is completed through a web browser on a computer, tablet, or smartphone. No app installation is required to submit your information or receive updates.

Will I ever need a live video visit?

Get It Prescribed's process is built as a written, asynchronous review. If a provider determines they need more information, they follow up through secure messaging rather than a live video call.

What if I'm not comfortable filling out health forms online?

Your information is used only for your clinical review and, if prescribed, for order fulfillment. If you have concerns about a specific answer, our support resources and the how it works page can help clarify what each question is used for.

Is telehealth as safe as seeing a doctor in person?

Your request is still reviewed by a licensed, state-based provider who makes an independent decision, and any medication is dispensed through a licensed pharmacy. The main difference from an in-person visit is that the exchange of information happens in writing rather than face-to-face.

Sources

• Telehealth — MedlinePlus consumer introduction to how telehealth generally works for first-time users.
• Personal Health Records — MedlinePlus guidance on organizing health information before an appointment.
• Ivermectin: MedlinePlus Drug Information — reference for one of the medications available through this process.
• Mebendazole: MedlinePlus Drug Information — reference for one of the medications available through this process.